Política de envío

Thank you for choosing us for your online purchases. We strive to provide you with a satisfactory shopping experience, including an efficient and reliable shipping process. Below, we outline our shipping policy so you know what to expect when placing an order with us:

Processing Time: Orders will be processed within 1-2 business days after being confirmed. Orders placed during weekends or holidays will be processed on the next business day.

Estimated Delivery Time: Delivery time varies depending on the recipient's location. In general, orders can take from 2 to 7 business days to arrive.

Shipping Options: We offer express shipping to all domestic destinations.

Shipping Costs: Shipping costs vary depending on the destination of the order. We offer free shipping for domestic orders over €250. Exact costs will be calculated during the checkout process and displayed before confirming the order.

Order Tracking: We provide tracking information for all orders once they have been shipped. Customers will receive an email with a tracking link to monitor the status of their delivery.

Returns and Exchanges Policy: Please refer to our returns and exchanges policy for detailed information on how to proceed if you need to return or exchange an item.

Shipping Address Requirements: Please ensure to provide an accurate and complete shipping address during the checkout process to avoid delays or incorrect deliveries.

Fairs and Festivities: During periods of high demand or holidays, processing and delivery times may be longer than usual. We recommend placing your orders in advance during these periods.

Customer Service Contact: If you have any questions or concerns regarding shipping, feel free to contact our customer service team via our customer service email: holaduamade@gmail.com

We strive to provide fast, reliable, and convenient shipping service for all our customers. Thank you for trusting us!